FAQ

05:30 to 12:30, 21 March, 2027 (Sunday).
Marathon starts at 06:00, Challenge Marathon starts at 06:20.

Pacific Hot Spring Hotel Green Bay, Wanli District, New Taipei City.

From 12:00 pm, 15 October to 12:00 pm, 31 October, 2026.

Individual Registration Only. Please visit the official website (http://www.wanjinshi-marathon.com.tw) → Click on “Register” → Fill in all the details → Complete the payment before the deadline noticed by e-mail.

Anyone who identifies as non-binary can register under the “Non-Binary Gender Category” in the registration system. No additional documentation is required.

Please add the shuttle bus tickets when registering.

[Announcement on adjustment of shuttle bus departure time]
Due to the optimization of the race route, road closures will be implemented on Provincial Highway 2 from Keelung to Shimen, and vehicles will not be able to enter Jinshan City before 11:00 am. In order to comply with traffic control measures, the departure time of the return shuttle bus from “Jinshan Three-dimensional Parking Lot” has been adjusted to 11:00 am.

★After receiving the officially enrolled or enrolled from waiting list notice, please pay in accordance with the payment deadline as specified in the e-mail.
★Taiwanese participants may make payment at convenience stores with the payment code; foreign participants may only make payment by using credit cards.

【Convenience Store Payment】(Taiwanese participants only)
Use the payment series number (order number) and pay at the convenience store of your choice. Use ibon machine (7-11), Life-ET machine (Hi-life), or FamiPort machine (Family Mart) to print the payment sheet and pay at the counter of the convenience store; NT$30 is additionally charged as service charges.

【Credit Card Payment】(Foreign participants only)
1. Only VISA, MasterCard, or JCB may be used for credit card payment.
2. Please visit the registration system and click on “Registration Inquiry” on the event page → enter the registration inquiry results page for confirmation → click on the credit card payment link “Pay Now” at the end of the page → enter the bank’s credit card data filling page → complete and submit the data for the completion of the payment.

The payment deadline shall be subject to the E-mail notice.

For those who choose collection by home delivery, they shall bear the delivery fees of NT$140; please pay such fees together with the registration fees. Delivery Time: Successively delivered from 8 March to 12 March, 2027.

(1) Time: 12:00-20:00 from 18 March to 19 March, 2027；10:00-18:00 on 20 March, 2027.
(2) Venue: Participant on-site check-in counter at New Taipei Runners Expo – New Taipei Xinzhuang Gymnasium (No. 75, Sec. 1, Chunghua Rd., Xinzhuang Dist., New Taipei City).

To request a refund, please complete the refund application form as specified in Article 16 of the event regulations. You may submit your request via the Ibet customer service portal or by calling +886 2-2951-6969 for assistance. Refunds will be processed following the verification of the participant’s identity and information. Please note that processing a refund constitutes a forfeiture of your eligibility to participate in the event.

1. Those who submit applications before 20 December, 2026 shall receive a 60% refund on registration fees, full refund on kits delivery, shuttle bus ticket, and timing chip deposit, but remittance service charges and administrative fees of NT$30 for participants using convenience store payment and 3% of the credit card payment for participants using credit card payment will be charged.
2. Those who submit applications from 21 December, 2026 to 31 January, 2027 shall only receive the refund for the timing chip deposit of NT$100.

【Event Service】+886 958 725 204
【Registration System】+886 2 29516969
【Sports Department, New Taipei City Government】+886 2 29620462 ext.502